Venezuelan Crisis – A Support Coordinator

Informations clés

Titre du poste

Venezuelan Crisis – A Support Coordinator

Type de collaboration


Type de contrat


Date de prise de poste


Durée du poste

6 months

Résumé du poste


Humanitarian situation and needs

Venezuela faces a major political, economic and social crisis, with hyperinflation, acute scarcity of food, medicine and other basic goods and one of the world’s highest murder rates. During widespread protests against Maduro’s government, dozens of opposition demonstrators have been killed. The July 2017 election of an all-powerful Constituent Assembly closed down almost all remaining democratic spaces, sparking widespread condemnation in the region and around the world. In recent years, almost 4.8 million people left Venezuela to live, mostly, in Colombia, Ecuador, Peru, Argentina, and Chile. In the short term, migration places significant pressures on the provision of services, institutions, labor markets and the social dynamics of the receiving areas, affecting most the vulnerable populations in both the migrant and local communities.

Colombia hosts the largest number of Venezuelan migrants (1.6 million) and between 70,000 and 80,000 Venezuelan citizens cross the border with Colombia every day. While most return to their country the same day, others stay in Colombia. In early February, the Colombian government tightened entry restrictions and security along the border with Venezuela, deploying an additional 3,000 security personnel, and temporarily halted the processing of new border mobility cards. In absolute terms, Bogotá is the city with the largest number of migrants. However, in relative terms, the border areas (Norte de Santander, Arauca and Guajira) are the most affected, with the migrants representing between 2.5% and 5% of the population. These regions have development lags, which limits their ability to absorb migrants.

ICRC state that there is an estimated 400 to 800 ‘Caminantes’, the vast majority being Venezuelan (including People With Specific Needs (PWSN)), using the BGA route from Cúcuta each day, before continuing to any of their destinations. On this route, Caminantes arrive in BGA in poor conditions, after walking 390kms in a time of between 3 and 5 days. Some Venezuelans in Colombia live in precarious conditions, sometimes staying in public installations such as transport terminals, with multiple needs including shelter, protection, food security; health and WASH. Almost 70% of Venezuelans in Colombia are estimated to have irregular migratory status and are particularly vulnerable to violence and exploitation. They lack access to basic services and work. Only 40% of the migrant children are in school, and the migrant population is twice as likely to be unemployed than the local Colombian population.

Increased traffic along illegal border crossing routes has been reported since entry restrictions changed. Armed groups control many illegal crossing points, which leads to protection concerns for people using these crossings. Additionally, initial assessments report a high number of transactional sex practices used as coping strategies by women and adolescent girls, further exposing them to violence, exploitation, early and unwanted pregnancies, and health hazards (sexually transmissible diseases), while unaccompanied and separated children are also exposed to significant risk. Caminantes, especially those without proper legal documentation, who sleep in public areas in and around BGA are also subject to significant discrimination from the local population and pressure from the local authorities who remove them from these spaces.

Our action in the field

Following many exploratory missions and the confirmation of a project submitted and validated, PUI aims to launch its humanitarian project covering protection, food security and MHPSS sector, as well as to develop its positioning and operational strategy in the country for 2020.

In Bucaramanga, PUI aims to mitigate serious protection risks that Venezuelan Caminantes, particularly PWSN, are facing on the dangerous migration route and within Bucaramanga, including exposure to violence, abuse, exploitation, and discrimination. To do so, PUI will partner with a local organization in Bucaramanga to provide accommodation, water and sanitation, and food to Caminantes. Within this Refuge, PUI Staff will also conduct Mental Health and Psychosocial Support (MHPSS) activities, and provide emergency transport, to this refuge.


The Support Coordinator actively supports the Opening, the development and growth of PUI mission in Colombia.She/he is accountable for the sound financial, accounting and budgetary management in compliance with donors’ regulations. She/he ensures the supervision of the logistics aspects of the mission as well as the management of human resources, administrative and legal records.

Principales activités

Finance/Budget/Accountancy: He/she ensures the implementation of accounting and financial tools for the mission. She/he ensures the close financial management of the mission, she/he will be able to manage, follow-up and provide specific information on the financial situation, including budgetary elements, accounting elements and mission cash flow position. She/he actively participates in drafting the budgets on new proposals and the financial reporting of projects. She/he is responsible for the monthly accountancy and annual closure.

Human Resources: He/she ensures the implementation of HR tools on the mission (Salary grid, Draft of contracts, HR data base, Internal regulation…). She/he is responsible for the administrative management of the local and international teams, for the definition/updates of procedures and HR management tools in accordance with labor regulations and PUI’s HR policies. She/he monitors risks linked to HR matters with the help PUI’s legal counsellor and by participating in Jordan monthly HR meetings.

Administrative/Legal Management: She/he supervises administrative matters in link with Colombian administrations and governmental bodies. She/he ensures the legal status and functioning of the mission are compliant with Colombian’s law.

Logistics: She/he ensures compliance with PUI and donors’ logistics procedures. She/he validates the procurement plans for each project and according to PUI”s internal procedures. She/he ensures the sound management of assets and more globally supervises the office functioning.

Coordination: She/he participates in the coordination of the mission. She/he supports the Head of Mission and headquarters in decision making by providing all information on the mission financial, administrative, legal, HR and logistics aspects.

Profil recherché


Financial/accounting management

Human resources management

Logistics procedures understanding


Minimum 1 year experience in a Finance Coordination position for an INGO

Experience in human resources management

Experience in grants and audit management

Experience in dealing with local authorities and various partners


Good knowledge of institutional donor procedures (ECHO, UN agencies, CdC, USAID, etc.)

Advance Excel compulsory and SAGA


English and Spanish are mandatory



Employed with a Fixed-Term Contract – 6 months

Starting Date: As Soon As Possible

Monthly gross income: from 2 200 up to 2530 Euros depending on the  experience in International Solidarity + 50 Euros per semester seniority with PUI

Prises en charge

Cost covered:  Round-trip transportation to and from home / mission, visas, vaccines…

Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation

Housing in collective accommodation

Daily living Expenses (« Per diem ») of 600 Euros


Break policy: 5 working days at 3 and 9 months.

Paid Leaves Policy  : 5 weeks of paid leaves per year + return ticket every 6 months

Télécharger le profil de poste complet en pdf

Personne chargée de l'offre


Jason Arthaud, Human Resources Officer for Expatriates

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RH : Candidature