Middle East

Syria

2008
mission start date
142
national staff
8
expatriate staff
15.6 million
People in need of humanitarian aid
430 959
people supported
5.5 million
Displaced persons or refugees
2008
mission start date
142
national staff
8
expatriate staff
15.6 million
People in need of humanitarian aid
430 959
people supported
5.5 million
Displaced persons or refugees

Context

©Première Urgence Internationale

After more than 14 years of protracted crisis, Syria remains one of the world’s most complex humanitarian emergencies. While the country has experienced a significant reduction in conflict and some early signs of socio-economic recovery following the political transition in December 2024, humanitarian needs remain immense. An estimated 15.6 million people require humanitarian assistance in 2026, only slightly lower than in 2025. Syria continues to host one of the largest internally displaced populations globally, with millions living in overcrowded and underserved communities. Years of conflict, economic decline, damaged infrastructure, limited access to basic services, and the impact of the 2023 earthquakes have deepened vulnerabilities. Despite emerging opportunities for recovery, persistent insecurity, localized violence, population movements, and chronic funding shortfalls continue to constrain humanitarian response efforts and hinder sustainable recovery.

Our approach
Description of the mission

Première Urgence Internationale (PUI) has been operating in Syria since 2008. Since 2012, it has been one of the few international NGOs authorized to operate in the government-controlled areas during the Syrian crises, implementing activities in 11 out of 14 governorates. In 2026, PUI continues to implement its integrated strategy to meet the multi-sectoral needs of the affected communities in the targeted governorates. PUI provides an emergency response to the affected populations by focusing on the rehabilitation of collective shelters, damaged apartments, access to hygiene and water and and provide primary health support,  in parallel, PUI intervenes in more stabilized areas to create the conditions that will allow the population to provide for themselves and gradually return to normal life, focusing on sustainable approach, early recovery and livelihood interventions.

Première Urgence Internationale
in action

Première Urgence Internationale’s operational strategy in Syria seeks to reduce human suffering and protect the dignity of vulnerable populations through the delivery of high-quality, needs-based humanitarian assistance. By combining emergency relief with early recovery interventions, PUI supports communities in restoring access to essential services, achieving minimum living standards, and building resilience in the face of ongoing humanitarian challenges.

Based on more than 18 years of experience conducting humanitarian operations in Syria, PUI has developed its integrated area-based approach which allow the organisation to apply a multi-sector approach to bring assistance to the affected communities. Every intervention of PUI in Syria is need-based and designed using a bottom-up approach, starting from community consultation and needs, to design the most suitable response.

For 2026, PUI will focus on the following priorities:

  • Rehabilitation of collective and private shelters,
  • Rehabilitation of WASH infrastructures (including water systems, sewage networks, and irrigation systems)
  • Health and Nutrition through supporting Primary Health Care Centers
  • Early Recovery and livelihood interventions (including shop rehabilitation, business management training and business support, vocational training and provision of professional tool kits)
  • Food security and agricultural support through the provision of agricultural inputs and training on best practices
  • Multi-purpose cash support to enable vulnerable households to meet their urgent basic needs
  • Water trucking and solid waste management in collective shelters
  • Strengthening Social Cohesion (through capacity building of community committee, and the support of community led initiatives)

Rehabilitation of the Medaani school in rural Damascus. ©Première Urgence Internationale / Luis Atoom 2024

Distribution of agricultural tool kits to small landowners in Izra ©Première Urgence Internationale

Distribution of water tanks in Khan Shaykhun, rural Idleb ©Première Urgence Internationale / Qusay Alshaar 2023

Rehabilitation of a well in Der Salman, rural Damascus ©Première Urgence Internationale / Luis Atoom 2023

damaged-appartements syria

Assessment of partially damaged appartements for future rehabilitation funded by SHF Fast track, Deir-Ez-Zor, June 2026

Visit of AK Burhan camp for future rehabilitation funded by UNHCR, Aleppo, April 2026

Visit of AK Burhan camp for future rehabilitation funded by UNHCR, Aleppo, April 2026

distribution-of-agricultural-inputs-in-izra

Distribution of Agricultural Inputs in Izra’, Dar’a. Muaz Al Baba, November 2024

Educational support activity in Douma, Rural Damascus. Luis Atoom, March 2024.

Educational support activity in Douma, Rural Damascus. Luis Atoom, March 2024.

Portrait d'Ahed, chef de mission Syrie pour Première Urgence Internationale

Ahed Al Ezzo

Country Director for the Syria Mission © Première Urgence Internationale

“While Syria is entering a new phase, humanitarian needs remain significant, and millions of people still require assistance and access to basic services. With continued support, we can reach more vulnerable families, strengthen essential services, and contribute to recovery and resilience.”

For the past 18 years, our mission in Syria has remained committed to supporting communities affected by conflict, displacement, economic hardship, COVID-19, earthquakes, floods, and wildfires. Throughout these crises, we have worked tirelessly to provide assistance to those most in need and help reduce suffering across the country. Guided by humanitarian principles, we strive to reach the most vulnerable people while ensuring that no one is left behind and that our interventions do no harm. The resilience of Syrian communities and the dedication of our staff, partners, and donors have enabled us to continue delivering support even in the most challenging circumstances. While Syria is entering a new phase, humanitarian needs remain significant, and millions of people still require assistance and access to basic services. With continued support, we can reach more vulnerable families, strengthen essential services, and contribute to recovery and resilience. On behalf of our team, I extend my sincere gratitude to all our partners and supporters. Together, we can continue making a meaningful difference in the lives of the people of Syria.

Our donors


United Nations High Commissioner for Refugees

al basma foundation

Al Basma Foundation

syria humanitarian fund

Syria Humanitarian Fund

unpd

United Nations Development Programme

ECHO

ECHO

CDCS

Centre de Crise et de Soutien

SIDA

SIDA Swedish International Development Cooperation Agency

United Nations High Commissioner for Refugees

al basma foundation

Al Basma Foundation

syria humanitarian fund

Syria Humanitarian Fund

unpd

United Nations Development Programme

ECHO

ECHO

CDCS

Centre de Crise et de Soutien

SIDA

SIDA Swedish International Development Cooperation Agency

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